Service Provision Policy

Last updated: 2026

This Service Provision Policy explains how services are provided to users of Modelium.club (the “Website”), including access to digital content, platform functionality, and related services.

1. Nature of Services

Modelium.club operates as an online marketplace and digital platform that provides:

  • Access to digital products such as 3D models and related content
  • Technical infrastructure for uploading, selling, purchasing, and downloading digital content
  • User account management and transaction history
  • Licensing and access management for digital products

Modelium.club does not sell digital products directly. All digital products are provided by independent authors (Sellers).

2. Service Availability

  • Services are provided electronically via the Internet.
  • Access to purchased digital content is granted automatically after successful payment confirmation.
  • Services are provided as is and as available.

We do not guarantee uninterrupted or error-free operation of the Website.

3. Delivery of Digital Content

  • Digital products are delivered electronically via the user’s personal account or via a download link.
  • Availability of a product depends on the Seller and may change at any time.
  • Users are responsible for downloading and storing purchased content promptly.

Modelium.club is not responsible for content removed by Sellers after purchase.

4. User Accounts

  • Certain services require registration and an active user account.
  • Users are responsible for maintaining the confidentiality of their login credentials.
  • All actions performed through a user account are considered performed by the account holder.

5. Service Limitations

The following limitations apply:

  • Services are available only to users who are legally permitted to enter into binding agreements.
  • Access may be limited or suspended due to maintenance, security concerns, or violations of platform policies.
  • Services may not be used for illegal or unauthorized purposes.

6. Third-Party Services

Some services rely on third-party providers, including:

  • Payment processing services
  • Hosting and cloud infrastructure
  • Analytics and security tools

Modelium.club is not responsible for interruptions or failures caused by third-party services beyond its control.

7. Support & Communication

  • Customer support is provided primarily via email or ticket-based systems.
  • Response times may vary depending on request complexity and workload.
  • We do not guarantee immediate response or resolution.

8. Modifications to Services

We reserve the right to:

  • Modify, suspend, or discontinue any part of the services
  • Add or remove features
  • Update service-related rules and technical requirements

Such changes may be made without prior notice.

9. No Professional Advice

Services and content provided through the Website are for informational and commercial purposes only and do not constitute professional, legal, or technical advice.

10. Limitation of Liability

Modelium.club is not liable for:

  • Temporary unavailability of services
  • Loss of access to digital content due to user actions or Seller decisions
  • Technical issues beyond our reasonable control

Use of the services is at the user’s own risk.

11. Governing Documents

This Service Provision Policy is an integral part of:

  • Terms & Agreements
  • Payment Policy
  • Refund & Cancellation Policy
  • Privacy Policy

In case of conflict, the Terms & Agreements shall prevail.

12. Changes to This Policy

We may update this Service Provision Policy at any time. The current version will be published on the Website.

13. Contact Information

For service-related questions:

Email: contact@modelium.club
Website: https://modelium.club